Shipping Policy

Thank you for shopping with Alish Homes. Please read our shipping policy carefully to understand how we process and deliver your orders across Pakistan.

1. Order Processing Time

• Orders are processed within 1–2 business days .
• Orders placed on weekends or public holidays will be processed on the next working day.
• You will receive a confirmation message once your order has been dispatched.

2. Shipping Coverage

We currently deliver across Pakistan, including major cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and other cities and towns nationwide.

3. Delivery Timeframes

• Major Cities (Karachi, Lahore, Islamabad, etc.): 2–4 business days
• Other Cities & Towns: 4–7 business days
• Remote Areas: 7–10 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or public holidays.

4. Shipping Charges

• Shipping charges are calculated at checkout based on your location and order size.
• Free shipping may be available on orders above a certain amount — check our website for current promotions.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) as a payment option across most areas of Pakistan. COD availability may vary depending on your location. Additional COD charges may apply.

6. Parcel Inspection at Delivery

Important: Customers must open and inspect their parcel in the presence of the courier/delivery boy at the time of delivery. If you notice any damage, missing items, or incorrect products, you must refuse the delivery immediately. Once the delivery person has left, no claims will be entertained as per our Return & Refund Policy.

7. Incorrect Address

Alish Homes is not responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer. Please double-check your shipping details before placing an order.

8. Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS or email (where available) so you can monitor the status of your delivery.

9. Lost or Delayed Shipments

If your order has not arrived within the expected timeframe, please contact us so we can follow up with the courier on your behalf. Alish Homes is not liable for delays caused by the courier service but will do our best to assist you.

10. Contact Us

For any shipping-related queries, feel free to reach out to us before or after placing your order. We're here to help!